University of the Basque Country

Full information about housing and accommodation services offered by the UPV/EHU is provided by the International Relations Office:  http://www.ehu.eus/en/web/nazioarteko-harremanak/en-international-relations

Rented and shared flats is the option 95% of our international visitors choose for their accommodation while at the university. The usual procedure is to book a temporary room at a hostel, b&b or hotel for the first 2-3 nights in the city. Immediately upon arrival, students visit our help centre office or the pie-upv/ehu1 secretariat and will receive assistance to get accommodation; this can b done in advance by email; in addition, there is a buddy service that will give advice and support to visiting students.

Before travelling:

The Accommodation service at the University of the Basque Country incorporates a detailed flat & room database. You can access the database registering on our website: ​www.ehu.eus/ostatu/pisos/index.html

 

Living Costs:

Average accommodation fee:
- Shared flats for students (prices vary from 300 to 450 monthly euros per pax).
- Rooms with local families or landlords: 550-600 euros/full board; 335-370 Euros/half board; and 250-400 euros/room with laundry & kitchen access.
- Halls of Residence: 400-700 euros/month

Overall average monthly expenses:
- Accommodation 350-400 Euros
- Food 250-300 Euros
- Public transport 35 euros
- Other expenses 100 euros

International Relations Office:

The Vice-Rectorate for Postgraduate Studies and International Relations of the University of the Basque Country aims to promote the internationalisation of our institution by managing all exchange programmes in force in our university and supporting the students, teaching staff and researchers that visit us for educational, tuition or research purposes. We aspire to create a non-discriminatory, multicultural institution that provides excellent education and research opportunities for our community. Its website intends to help visiting students plan their stay and provide them with all the information and resources they might need. Help Centre offices are available in our three campuses.

Reception services:

Our Buddy programme pairs local volunteer students with international visitors to provide them with a personal support by a peer. Beyond the practical assistance granted to visitors, this programme´s major benefit is the number of long-lasting friendships that arise from different encounters. We kindly ask our visitors to fill in their Buddy request only when they have confirmed their arrival at the University of the Basque Country.

Every year, mid-September, we hold welcome ceremonies for our international visitors in our three campuses. Our Help Centre staff will inform you of the exact date and venue of our ceremonies, orientation sessions and other activities organized by students´ associations. 

Medical care:

  • Medical assistance in Spain for EU residents: European nationals should obtain their European Health Card before leaving their country. This will enable them to get medical assistance by the Local Healthcare, OSAKIDETZA. We additionally recommend our European visitors to have their own medical insurance covering travel accidents, theft and subsidiary civil liability.
  • For non-EU visitors, it is mandatory to be covered by a private medical insurance valid for the length of their stay. The insurance should at least comprehend accidents, medical expenses and repatriation. Please, contact your closest Spanish Embassy to find out more about medical insurance conditions required to get an entry visa. There are many different medical insurances you can purchase. In observance of equity principles, we cannot recommend a particular private medical insurance, but we may mention these few for you to choose the best adapted one to your profile. Feel free to further investigate for other companies:  www.nectar.comwww.healthplanspain.com;  www.mapfre.es;  www.generali.es;  www.globalarcadia.com

Other medical service available at the UPV/EHU is the Dental Care Centre at the Campus of Biscay; this is open to the public throughout the academic year.

Supporting study:

  • Computer rooms to be used with our /your own devices. Printing and scanning available.
  • Cyber amenities. All of our community members enjoy a certain number of computer amenities when registering at the UPV/EHU: e-mail account, computer room access, free wifi service all over the campus and corporate information network access.
  • Library (www.ehu.eus/eu/web/biblioteka). The library at the University of the Basque Country comprises the central library in Leioa, the Koldo Mitxelena library in our Campus of Araba and Carlos Santamaría in the Campus of Gipuzkoa; you can alternatively make use of other bibliographical resources available within our Faculties and Schools. Our library collection sums up over 1 million books, 17,000 magazines, 6,400 electronic publications, 88 specialized databases and 10,800 audiovisual materials.
  • Laptop lending services and room reservation for teamwork available.
  • E- Learning (Our Virtual Campus). Many academic programmes include online assessed coursework. Our Virtual Campus is often used as the primary way to provide students with additional learning material and sometimes as a valuable supplement to physical lectures. www.egela.ehu.eus

Sports service:

Visitors at the University of the Basque Country can benefit from significant discounts in local gyms, take part in specially organised sport activities and sport courses (surf, aerobics, tennis, basketball, martial arts…) or enroll on a number of competitions as full members of our community.

Students with special needs:

Tailored support is offered to all members of our community with special needs:

  • Various support products provided
  • Magnetic loop available
  • Adapted study-positions at libraries (joystick and magnifying glass)

Our Students with Special Needs support service works on an individual, fully confidential way: For our professionals to assess your needs, please contact:

Servicio de Atención a personas con discapacidad

Psychological support unit:

An international experience can imply a certain cultural shock and moments of frustration; homesickness; anxiety. If you feel some extra help would do you good, contact our Psychological support unit and attend the free sessions available for our students:

Student associations:

  • Erasmus Bilbao
  • AEGEE Bilbao
  • Club Anyway (travel club)
  • Engineers without borders, Architects without borders, and many others

 

Language Opportunities:

The Autonomous Community of the Basque Country, Euskadi, is institutionally integrated in Spain. Spain is a European Union member state, which means that researchers and professionals coming from the European Economic Area –EU member states plus Iceland, Liechtenstein, Norway–, or Switzerland are subject to EU regulations, being able to enter, leave, stay or move freely within the country’s territory. The EU citizens have the right to take up employment, whether working for an employer or for himself/herself as a self-employed person, receiving remuneration in return, and supply or get services. 

Student Visas

Those citizens who want to carry out unpaid research or training tasks, or continue their studies in Spanish officially recognised educational centres or scientific institutions (whether public or private) must have a student visa. Student visas must be applied for at the Spanish diplomatic mission or consular office in the student’s country of residence.

Student visas enable foreign citizens to live in Spain for as long as their courses, studies, research projects, or training take. Students or researchers’ family members (spouses and children under 18 or in their custody) can also apply for residence permits to live in Spain, with no need for previous stay on the part of the student/researcher. If the stay must be longer than six months, they must apply for a foreign student card, which certifies that they are legal residents in Spain.

Student visa holders (but not their families) can perform paid occupational activities if they have a request form from an employer, meet the relevant requirements, and the activities are compatible with their studies. A part-time or a three-month full-time employment contract will be necessary.

Non EU nationals need to obtain their entry visa for Spain. Check the location of your closest Spanish Consulate or Embassy here:

www.exteriores.gob.es/Portal/es/ServiciosAlCiudadano/Paginas/EmbajadasConsulados.aspx

Documents required by Spanish authorities to enter the country (slight variations might apply amongst different countries of origin):

  • Application form filled in, biometric picture in white background glued to it
  • Original passport and copies of all pages containing entry stamps in other countries
  • For stays longer than 180 days: medical certificate + translation into Spanish or English + apostil of the Hague
  • For stays longer than 180 days: criminal record + translation into Spanish or English + apostil of the Hague
  • Proof of registration or pre-registration at the university (acceptance letter is also valid)
  • Certification of previous studies
  • Address in Spain (if a temporary booking at a hotel is not sufficient, we can provide an accommodation letter)
  • Certificate of financial situation (Scholarship information, family support, other ways you will financially rely on throughout your stay)
  • Medical insurance in force during your entire stay in Spain
  • Card of authorisation for studies stay ("Tarjeta")

Non EU-nationals staying with us for longer than 6 months or whose visa expires before the end of their stay should obtain their ‘Tarjeta de autorización de estancia por estudios’.

Documents to be taken to the police station to obtain your ‘Tarjeta’:

  • Passport (original + 2 copies of all pages)
  • 2 passport-size photos
  • Registration at the University of the Basque Country (original + 2 copies)
  • ‘Empadronamiento’ certificate (to be obtained at the city hall, original + 2 copies)
  • Medical insurance

Assistance in procedures, document-filling and appointments for police station available at the Help Centre.

The ‘tarjeta’ is only valid for 1 academic year; if the stay exceeds this period, students must proceed to renovation (renovation procedures must be planned to start up to 60 days prior to expiration date).

Residence permit

Non-EU citizens who want to apply to a Spanish Mobility grant will need the residence permit in accordance with the Statutory law on rights and liberties of the foreigners in Spain and its social integration. Those with a student residence permit not eligible. In order to be legal residents in Spain, non-EU nationals must have a residence permit. Residence permits can be temporary (90 days to five years) or permanent (indefinite stay and employment under the same conditions as Spanish citizens). EU citizens who want to apply to a Spanish Mobility grant or want to open a bank account in Spain (e.g., to receive grant funds) will need to apply for a Citizen Register Certificate. This requires their presence in the Central Police Offices in Bilbao and the procedure will be assisted by the MER Secretariat. 

Examination methods – normative, complaints

Some courses have a system of continuous evaluation. In these courses evaluation is based on class work, assignments and seminars. In the courses with exams these are generally in writing. They are corrected by the lecturer and the scores given to the students through the UPV/EHU web-site intranet. A day is set up for individual meetings with the lecturer to discuss and revise the marks (whether evaluation system). After that date the marks are uploaded in the student’s record.  Complaints are solved by a commission specifically designed ad hoc by the Dean.

 

The instruction language for the MSc Degree Programme is English at UPV/EHU. Teaching is offered in English (Teaching staff is properly accredited for this purpose) and students may take their assessments in English or in other languages with the approval of the Academic Board; this aspect must be indicated in the Student Agreement. The MSc Thesis can be presented in English, but also in Spanish, or Basque or any toher official language of the Consortium but in every case, a summary in English must be provided.

 

Complaint procedure in force for International Master programmes in UPV/EHU. This procedure must be clearly explained in the Student Agreement. First the complaint must be made in writing to the person who can correct the situation so that they are given a chance to do so. Often complaints are a cultural or language misunderstanding and easily resolved. If the situation has not been solved within a reasonable time span, the complaint is forwarded to the next level. For example, if the complaint is about a student, the tutor is contacted next. Once more a reasonable time span is given to resolve the situation. Next the UPV/EHU Academic Board of the MSc programme is informed. Once more a reasonable time span is given to resolve the situation. Next the International coordinator of the Master is informed. If the situation is not rectified students are given 3 warnings. The second time they are warned, the funding agency (e.g., EACEA) is also informed. With the third warning, candidates are informed that non-compliance will result in the termination of the agreement and e.g. payment of fellowship. If the complaint is about an administrator or an academic, the complaint must be made in writing to the person who can correct the situation, so that they are given a chance to do so within a reasonable time span. Next, the UPV/EHU Academic Board of the MSc programme is informed. Once more a reasonable time span is given to resolve the situation. Next the International coordinator of the Master is informed. If the situation is not rectified in a timely manner, the UPV/EHU disciplinary rules apply.

English language proficiency

English language proficiency is a pre-requisite. The minimum requirements for non-native speakers are by an IELTS score of 6.5 or TOEFL 570/227, or an equivalent approved by the Academic Board.